Custom Order Requests

UPDATE May 2018

Due to the new GDPR laws, ALL custom orders must be sent via the contact form in the first instance.  If you contact us via social media we will direct you to our website to put in a formal request for a custom order.  Thank you for your patience! 

To place a custom order please include as many details as possible in your enquiry.

Once you have agreed to the quote we will require the following information:

Full Name:
Email address:
Paypal email address:
Shipping Address:

Custom order description:

Measurements:
Bust:
Waist:
Hips:

Height:

ADDITIONAL INFORMATION

PLEASE NOTE - we do not take on small/basic alteration jobs. 

Once we have an idea of what type of item you wish to create we can give you a final price quote.

Custom orders take up to 8 weeks from the date you have paid for your deposit, once paid you will receive an approximate due date. This is the deadline for your item to be created and shipped out to you.

If you need your item earlier than this date please let us know in your email, however this may not be possible.

We do not accept customers own fabrics (unless band tops) and also do not work with fur.

Payments are taken by Paypal invoice only and we will require a 50% deposit. You must pay the deposit for your item up front before we start the garment.

Payments can also be taken in full if this is preferred.

If you want us to create a more detailed design (i.e a design illustration) we am happy to do this for you, we can only do this once your deposit invoice has been paid.

Once your invoice has been paid, we will purchase the necessary materials for your garment.  If your garment includes a band top, this will need to be supplied by you prior to starting work.

If once you have paid your deposit and you do not provide the required details (i.e measurements) within 14 days, your order will be cancelled and your deposit lost.

Once your item is complete we will send detailed photos of your final garment and send you an invoice for the remaining 50%.  If payment hasn't been received within 7 working days, we will send a reminder email. If the remaining payment still hasn't been made within 5 working days of that email the garment will be put up for general sale and your deposit will be lost.

Once final payment has been received you will receive a confirmation email and shipping date.

We do not send out items before full payment has been taken.

Once we have started working on your garment, please only email us if there is an urgent issue with your order or if there are any design changes. We have limited time in the work studio and responding to emails may delay the completion date. Thank you!

All designs drawn up remain the property of Seduced by Lilith and cannot be reproduced elsewhere.